Call Recording Software
Record, store, and analyze your calls with our secure and compliant call recording solution. Improve agent performance, ensure quality assurance, and maintain regulatory compliance.
Comprehensive Features
Everything You Need for Call Recording
Our call recording solution offers a complete set of features to meet your business needs.
- Automatic Call Recording
Record all calls automatically or selectively based on criteria like agent, department, or call type.
- Secure Storage
Store recordings securely in the cloud with encryption and flexible retention policies.
- Easy Retrieval
Quickly find and retrieve recordings with powerful search and filtering capabilities.
- Quality Monitoring
Evaluate agent performance with customizable scorecards and feedback tools.
- Call Transcription
Convert recordings to text for easier analysis and searchability.
- Analytics & Insights
Gain valuable insights from recorded calls with speech analytics and sentiment analysis.
Compliance & Security
Our call recording solution is designed with security and compliance in mind.
PCI DSS Compliance
Automatically pause recording during payment processing to ensure PCI DSS compliance.
GDPR Compliance
Tools for managing consent, data access requests, and the right to be forgotten.
Encryption
End-to-end encryption for recordings both in transit and at rest.
Access Controls
Role-based access controls and detailed audit logs for all recording activities.
Call Recording Use Cases
Discover how businesses across industries leverage our call recording solution.
Quality Assurance
Monitor and evaluate agent performance to ensure consistent quality and identify training opportunities.
Compliance & Legal
Maintain records of conversations for regulatory compliance and dispute resolution.
Training & Coaching
Use real call examples to train new agents and provide coaching to existing team members.
Ready to improve your call quality and compliance?
Start your free trial today and see how our call recording solution can transform your business.