High Quality Features
Predictive dialer
The cloud-based ASDialer prescriptive dialing has significantly improved the effectiveness of leads and sales outbound campaigns.
ACD
Send your calls to the most appropriate department effectively. With a variety of routing options, including skilled-based routing and preferred routing for agents.
Skill-based routing
Skill-based routing is an ever-changing method that can optimize your business. The client receives the correct agent using ASDialer's skill-based routing.
IVR
Customers aren't waiting around. They expect support 24/7. Interactive voice response eases agents' workload and allows customers to reach them when they need help.
Call Monitoring
ASDialer software for call centers allows you to monitor the performance of agents to ensure that high standards are met. Monitoring in real-time and controlling live calls through our software for managing call centers.
Adjust Call Pacing
You can dial multiple numbers at different speeds by adjusting the call pacing rate of your dialer so you can control your time and the customer simultaneously.
